Services

Remote Service

CC1 Automatic Register Control Systems are shipped internet access-ready. This allows CC1 service engineers to provide remote service via internet anywhere in the world, 24/7.

​

24-Hour Emergency Hotline

Using remote access, calls can be resolved in a cost-efficient and timely manner with only basic assistance from on-site personnel. A 24-hour emergency hotline is also available, as is CC1's TRAM Register Data and Reporting capabilities for press-fingerprinting and quality documentation purposes.

​

Remote service allows CC1 engineers to perform and provide customers with the following services:

​

• Remote Diagnostics

• Remote Repair of Software and Database Functions

• On-Line Demonstrations and Remote Training

• Software Installations (upgrades and new software purchases)

• TRAM Press Registration Fingerprinting and Quality Reports

 

Remote Service is included during the system warranty period of one year starting with your shipment and can then be renewed annually through the CC1 Service Agreement.